Privacy Policy
Last updated: March 15, 2026
At transvolterion.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Submit a contact form or inquiry
- Request a repair estimate or camera reservation
- Place a film processing order
- Subscribe to our newsletter or event notifications
- Participate in our community events or workshops
This information may include your name, email address, phone number, mailing address, and any details you include in your message.
Automatically Collected Information
When you visit our website, certain information is collected automatically, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation patterns
- Referring website or search engine
- Device type and screen resolution
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To process camera reservations and service orders
- To send transactional communications related to your purchases or services
- To improve our website, products, and services
- To analyze website usage and optimize user experience
- To comply with legal obligations and protect our rights
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Understand how you interact with our website
- Improve website performance and functionality
- Analyze traffic and usage patterns
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our website and business (e.g., payment processors, shipping partners)
- When required by law or to comply with legal proceedings
- To protect the rights, property, or safety of transvolterion.com, our customers, or the public
- In connection with a business transfer such as a merger or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 12 months.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- The right to access your personal information
- The right to correct inaccurate or incomplete data
- The right to request deletion of your personal information
- The right to restrict or object to processing
- The right to data portability
To exercise any of these rights, please contact us at info@transvolterion.com.
International Data Transfers
As we serve customers worldwide, your personal information may be transferred to and processed in Japan. By using our website and services, you consent to the transfer of your information to Japan, where data protection laws may differ from those in your country of residence.
Children's Privacy
Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
transvolterion.com
5-52-15 Nakano, Nakano-ku, Tokyo 164-0001, Japan
Email: info@transvolterion.com
Phone: +81 3-555-0187